TERMS OF USE
Following are The Academic Helpers company’s terms and conditions, users are advised to read all the terms and conditions before placing an order for any of our provided services.
All the information that is available on our website is only meant to be used by our valuable customers and its strictly prohibited to resell the content or using it for commercial benefits.
In terms and conditions, certain policies are made related to the service we provide to make a fair deal with our clients. We modify our policies as per the changes in the system and regulation so it is suggested to read polices before getting consultancy.
All the below policies is applicable under the given circumstances.
Amendment policy:
We offer unlimited editing policy on our client work until they are satisfied. Although, we cannot entertain any revision or amendment free of charge which is not instructed while placing the order or in the coursework brief before. We have charge additional if editing required extra word count to fulfil the tutor feedback. If the customer asks to change the topic or methodology after the assign delivery date due to any reason, then we are not responsible to edit these aspects without additional charges because we deliver the work as per the instruction while placing the order.
Plagiarism
We acknowledged that sending a plagiarized content is an academic sin and it affects our client academic progress. So, we have a very strict plagiarism policy. We cross each document from the plagiarism test before sending the paper to the client to assure that the delivered paper is free from copied content from any source. The paper passes through authentic plagiarism detection software to reduce the plagiarism if the document contains.
Delivery policy:
From our side, we provide the specified deadline after understanding the task requirements and its final submission. On the given deadline we assure the order must be delivered to the client. Through CRM a unique order number for each client has generated which is provided to the client so that he/she can easily track the order by connecting with our support representative.
Quality assurance policy:
We have a skilled staff in quality control department that make sure the paper delivered to the customers must be free from all kind of errors. The quality assurance team double-checks the document with the brief and additional instructions provided by the client-side.
Payments
All payments made to The Academic helpers are made via secure payment methods. Customers must pay full payment while placing an order. All the results will be sent to our customers through email. We do not send results in hard copies. Customer should make sure that all the contact information provided is accurate.
Payment information (debit/credit cards information) is not saved nor shared with anyone. Using a stolen debit/credit card is a crime and such payments will immediately be reported to state and federal authorities.
Variations
When any of our existing or potential customer places an order for any of the services that we provide, that customer agrees to our terms and conditions. It is also notified here that we reserve the rights to change or amend the terms and conditions whenever needed without any prior notice.
Refund Policy
Best Research Consultant has created a fully transparent refund plan as we believe that honesty is the best policy. Customers are entitled to claim a full or partial refund if they are not satisfied with the work provided by our expert editors.
Customers can request a refund within 7 days after the order delivery under the following situations only:
- If the customer wishes to terminate the service after the writer has been assigned, no refund shall be provided. Since we believe in hard work and efforts, the writer should be paid for the work that he/she has begun.
- You may claim a 100% refund in case you receive plagiarised content from the editor. (Proof of plagiarism report will be required).
- Our team strives hard to provide the best services and produce the best outcomes for your assignment. In case such a rarity exists where the assignment is termed a ““failure”” by the examiner, the management promises to provide up to 100% refund with our deepest regrets. Given that you send the management via email an authentic proof of failure within 31 days of accepting the finished assignment from the writer. Setting up circumstances and logical results, the management will fire the assigned writer.
- Best Research Consultant evaluates each refund application carefully as there are usually unique reasons that customers make requests for refunds. Please note that if you ask for a refund, we may demand documented proof that the quality of your order is low (e.g., a copy of your instructor’s feedback, plagiarism report, etc.). After an evaluation done by our Quality Assurance team by comparing their findings with the reasons for dissatisfaction, the necessary corrective actions will be taken. Any refund request must be made within the Refund Period
- A refund request will only be entertained if it is made within seven days of delivery. Once the Refund Period elapses, Best Research Consultant will not refund any amounts paid. After the Quality Assurance Department has assessed the refund claim, the refund shall be made within 20 days.
Note: Refund will only be in the student’s Best Research Consultant wallet (no bank account or cash refund). In the case of double payment, the additional money will be adjusted only in the next assignments of the student.
